Fullers Estates – Privacy Policy
Introduction
Fullers Estates Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or contact us regarding property services.
By using our website, you agree to the practices described in this Policy.
Data We Collect
We may collect and process the following categories of personal data:
Information you provide directly
- Name, email address, telephone number
- Property preferences or enquiry details
- Information submitted via forms, email, or telephone
Information collected automatically
- IP address
- Browser type and device information
- Pages viewed and interaction data
- Cookies and tracking technologies (see Cookie Policy)
Information from third parties
- Property portals (e.g., Rightmove, Zoopla)
- Referencing agencies
- Publicly available sources where relevant to a transaction
How We Use Your Data
We process your personal data for the following purposes:
- Responding to enquiries and providing property services
- Arranging viewings, valuations, and tenancy processes
- Fulfilling legal and regulatory obligations
- Improving website performance and user experience
- Maintaining internal records and compliance documentation
- Marketing communications (only with your consent)
We process data under lawful bases including contract, legal obligation, legitimate interests, and consent where required.
Sharing Your Data
We may share your information with:
- Professional contractors (e.g., gas engineers, inventory clerks)
- Referencing and credit‑checking providers
- Legal advisers and regulatory bodies
- IT and website service providers
- Law enforcement where required by law
We never sell your personal data.
Data Storage & Security
We implement appropriate technical and organisational measures to protect your data from:
- unauthorised access
- accidental loss
- misuse or alteration
Data is stored securely within the UK or EEA. Where transfers occur outside these regions, we ensure appropriate safeguards are in place.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
- legal and regulatory requirements
- tenancy or property transaction records
- audit and compliance obligations
Retention periods vary depending on the type of data and statutory requirements.
Your Rights
You have the right to:
- access your personal data
- request correction of inaccurate information
- request deletion where legally permissible
- object to certain processing
- withdraw consent (where consent is the basis for processing)
- request data portability
To exercise your rights, contact us at: info@fullersestates.com
Third‑Party Websites
Our website may contain links to external sites. We are not responsible for their privacy practices or content. You should review their policies before providing personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of any changes.
Contact
Fullers Estates Ltd
22 The Green, Winchmore Hill, London, N21 1AY.
info@fullersestates.com
020 8360 1111